Lost Forever

At ScentsNSagas, we’re committed to delivering your fragrance orders quickly and reliably across Pakistan. We ship via trusted courier partners to ensure your package arrives safely.

• Order Processing: Orders are processed within 1–2 business days after being placed.
• Delivery Time: Most orders are delivered within 2–5 business days, depending on your location.
• Shipping Coverage: We currently ship to all locations within Pakistan.

Please note that delivery times may vary due to factors beyond our control, such as courier delays, weather conditions, or public holidays. While we do our best to ensure timely delivery, ScentsNSagas is not responsible for courier-related delays.

If you have any questions or need help with your order’s delivery, feel free to contact our customer support team. We're always here to help make your shopping experience smooth and enjoyable.

Contact: scentsnsagas@gmail.com

Exchange/ Return Form
Assalamualaikum Wr. Wb.,

Dear Customer,

Before anything else, we would like to sincerely apologize that our product did not meet your expectations. This form is designed to facilitate the smooth processing of all exchange/return requests. Please have faith and bear with us as we are committed to ensuring your satisfaction.

Our return policy follows the Sunnah. We accept returns for any perfume that you are unsatisfied with.
Please note that it may take 5-6 working days to process your request.
We accept returns/exchanges within 15 days of purchase.
Perfumes should have at least 90% of the product remaining in the bottle.
Returns and exchanges are only applicable to 50ML perfume bottles.
Exchange for 5ML tester spray cannot be accommodated.

Note:
This policy is only for online purchases.

If the cellophane, testers, or the box are missing, or if the box is damaged beyond how it was when we sent it to you, there might be some small charges. 

Regarding perfumes, a small fee applies if it has been used up to 10%. No charges are applicable for almost negligible use, but if more than 10% of the product has been used, the return is unfortunately not eligible.

To make the return and exchange process smooth, please follow our return checklist. This ensures that the returned product aligns with our guidelines. 

Cellophane         10rs
Box  missing/demage          300rs      
Juice upto 10%  100rs